Refund policy
You have 30 days from the delivery date to request a return or a refund.
No questions asked.
To be eligible, the item must be unused and in its original condition. For hygiene reasons, items that show signs of wear cannot be restocked.
How to start a return
Email support@unclipt.com with your order number. We respond within 48 hours with the next steps.
Return shipping
We cover the cost of returns. Instructions come with our reply.
Refunds
Once your return is approved, the refund goes back to your original payment method within 5 to 10 business days. We do not charge restocking fees.
Damaged, faulty or wrong items
If your order arrives damaged, faulty or incorrect, contact us within 30 days with a photo. We will replace it or refund it in full. You will not be asked to return the item or pay return shipping.
Late or missing refunds
If you have not received your refund after 10 business days, check with your bank or card provider first, then contact us at support@unclipt.com.